Every business deals with risk. Speed and insight is one of Key success factors to win.
Make good experience for consumer via response and process with fast speed and help operation team for manage enquiry and expand service channel to public media to make good experience and change online consumer perception that BBL not have Customer Online Service team.
Online Crisis Consultant
Do the best to manage crisis with valuable data and specialist in Brand Reputation Management.
Analytics & Insight Report
Measurement brand perception among competitors for understanding which brand is top of mind. Which channel consumer most talking about. Which content create high engagement and sentiment about brand.